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My episode race is stuck (same people and it does not get completed.)
I had a winning streak going and then lost (3 place). Didn't get any rewards for that race and stuck for the next 4 or 5 races after.
How can I get to the next race?
Can You please help? It is still stuck even with the alien race.
Thanks! @PummyRaj and @Colorbomb_Collector, would you be able to fix this issue for me? Thanks in advance!
It's a merry-go-around @yimtse and you not the first person to have this happen to them, being shifted around from one place to another. Unfortunately both the Player Support and now apparently the community use automated systems to answer queries like yours. I am not sure I can help you as I am only a player of the game like yourself. Perhaps @PummyRaj or @Colorbomb_Collector will be able to get back to you then as they are representatives for King, so I tagged them.
They sent me here!
Hello. To spell out how to contact Player Support: Use Settings in the game. This is the small pink cogwheel at the top of the map screen. From there tap on the ? icon. You will see a list of options. Press on the one that seems most relevant and scroll through all the options until you see "contact us" at the bottom. Use this to contact Player Support. But there is a chance all you will get is an email sending you back here. The first automated email should be followed up in a few days. If it does not then reply to that email. Good luck!
Hi, I think I typed in answers to your questions as comments.
My phone is an Andriod phone.
I am the last place now, but I was third and fourth previous. As mentioned, I did several more races and that I am stuck.
SOrry, please spell out how I can reach out to Player support
Hi there, Please reach out to our Player Support using the game app to receive further assistance.
Have a nice day!
Android
Yeah, I appear as the last in the race. Right now, everyone else had finished. At some point. I was third and fourth.
Hello @yimtse🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Which device are you using to play the game?
When you start the race in a new episode, in which place do you find yourself? Does it show as if you are in the last place and all others have already finished the race?
Please reply back by typing below❄️🏔️🧣
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
