Comments
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Hello there and welcome to the Community @Snoosecan! To receive a refund related to your missing purchases, you will need to reach out to Microsoft Store Support and request a refund with them. Purchases made via Microsoft Store are exclusively handled by their marketplace and they're able to provide you with a refund. You…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
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Hello there, welcome to the Community @buzzelkia! I've taken a look and I was able to see that our Player Support team has answered the support ticket you've opened and they've explained as well as resolved your case of lost boosters in Pet Rescue Saga. Please take a look at the reply that they've sent to you and if you…
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Hello there and welcome to the Community @Biz253! I understand your concern regarding Coin Refill amount change in Candy Crush Solitaire. I know how this can affect your gameplay enjoyment, and I'll be sure to pass your comments to the development team. I want to let you know that changes are made constantly to the game…
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Hello there @Dragonofmordor, welcome to the Community! I understand your wish to start from the beginning and I'll provide you with more details on this. In order to request your progress to be reset to level 1 and to receive further support regarding your request, you will need to reach out to our Player Support team via…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
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Hi there, In order to receive assistance regarding this, please reach out to our Player Support team via game app or via http://soporto.king.com/ Have a nice day!
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Hello there, I’m sorry to hear that the Mystery Mountain is missing from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus features in the game and therefore not…
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Hi there, In order to receive the best possible assistance, please reach out to our Player Support team via Contact us Have a nice day ahead!