Candy Crush Saga

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SUPER COLOUR BOMB DISAPPEARED FROM 2 WEEKS 😭😭

Candy crush saga super colour bomb issue, 14 days over no banner , even I didn't lose any level and win at first attempt I played daily and passed 256 level in last week , why problem is coming, i recently changed my phone to new , from that day it is occurring before old phone it was coming after 1 days directly one after 24 HRS of over , PLEASE FIX IT 😭😭 , i losed my 800 bricks by saving win streak 😭😭, New phone is Samsung 5g , old - Redmi 4g , Please Please Fix this issue 😭😭

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Colorbomb_Collector

Hi there, welcome to our Community @Atharv_24

I’m sorry to hear that the Super Color Bomb feature disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about.

Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.

However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss.

Normally, it comes back after you do one of the following:

01- Play one level

02- Close the app and restart your device

03- Check that you have a stable connection

Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.

If these steps don't help it means the feature isn't available right now, yet it's great to know your appreciation for this feature though, and I will pass your feedback on to our Designers back at the Studio. In the meantime, be sure to keep your app updated, and you’ll have loads of adventures ahead!

I hope this helps and wish you a nice day!