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Mybpurchase wasn't completed. But when I go back to repurchase it still not allowing. It shows money not debited. Plz help need to make a purchase. And this always happens not the 1st time
As Kiara suggested: You have a connection error. Your wifi signal may not be strong enough. So you need to close the app and reload it once you have checked your wifi or 5G signal.
Be careful if you have not made any purchases in the past: Anyone who makes a first purchase will never see ads in their games. Players who never make a purchase often get to watch ads for free boosters or extra moves, so if you want the ads option avoid making any purchase with real money.
Hi and Welcome to the King Community
Thank you for the feedback, in the meantime Please check this step
in case of any problem while purchasing, you can follow the link below and you will find detailed solution steps here.
Hi there, welcome to the Community @zasha1979
I understand your concern and I will point you into the right direction.
Please take a look at our article here for missing purchases that we've created: https://kingcare.zendesk.com/hc/en-us/articles/17185898904093-I-didn-t-receive-my-Google-Play-purchase#%20
Alternatively, you can immediately reach out to our Player Support team via game app or via https://soporto.king.com/
I hope this helps and have a nice day!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
