Johnny_Ryall

Royalty

Comments

  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Hello...is there anyway I can switch my candy crush from one FB account to another? Comment by Johnny_Ryall January 2017
  • Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the right…
    in I bought a new iPad and I'm back to level 1 from level 1804. Please help! Comment by Johnny_Ryall January 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in my boosters dissapeared where are they?? Comment by Johnny_Ryall January 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in free lives Comment by Johnny_Ryall January 2017
  • Hello, Please check your game as I have restored your progress and put you back on level 1186. Let me know if you can see this in your game. Kind regards, Johnny
    in Lost levels Comment by Johnny_Ryall January 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Lost all my progress when switch to a new phone? Comment by Johnny_Ryall January 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Lost progress Comment by Johnny_Ryall January 2017
  • Hello Matt, Thank you for posting. To answer your question. If you are connected to the game via Facebook then only your Facebook friends will appear. In other words, you can only connect to one or the other at the moment (Google or Facebook). So if you only want to play with the one friend then it's better that you…
    in How do I add Google friends? Comment by Johnny_Ryall January 2017
  • Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the right…
    in Take me back to Level I was on Comment by Johnny_Ryall January 2017
  • Hello Vincy, Thanks for posting. Could you please post a screenshot that will allow me to see this issue in your game. Then I can look into this for you. In the meantime could you please make sure you have the latest version of the app. Kind regards, Johnny
    in Coin section on pet rescue app not showing up Comment by Johnny_Ryall January 2017
Default Avatar