Comments
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I have the same problem. Send me resolution too, please Please check your King Care inbox as I have also sent a message :)
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Just checked, but have not received the gold bars for first place in the tournament. http://s1077.photobucket.com/user/lee_carmichael1/media/Mobile%20Uploads/Screenshot_2016-05-05-16-59-51_zps3vueycbp.png.html Hello Lee, I have just compensated your account :)
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I came second, and got nothing Hello Renae, I have just compensated your account :)
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Hello, There is something information regarding this in our blog post here: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5 Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Donna, From time to time we switch the player groups so some players might not have the event that they were previously playing. For more information, read here: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
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Hello David, Please follow the steps here to help with the crashing issues: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Kind regards, Johnny
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Hello, This issue with the level should now be resolved. Please make sure you have the latest version of the game installed. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Chantel, Thank you for your feedback about the game. I will be sure to pass it forward to the relevant department who are looking into similar feedback from other players. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, Please follow the steps here to see if they help to resolve the issue: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Kind regards, Johnny
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Hello Annette, If you can say what device you are using then hopefully we can provide you with some support to get you back on track. Kind regards, Johnny
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Hello Ryan, Our apologies as the Kindle version of the game does not have Kingdom support, so you are only able to transfer the game via the Facebook function. Kind regards, Johnny
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Hello, Thank you for your feedback about the new HTML5 version of the game. The Candy Friends option has been removed however the game will recognize the friends that you connect with the most so it shouldn't take long before your friends appear at the top. Kind regards, Johnny
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Hello, If you did not receive a prize then it would be because you were knocked off of the throne immediately. The game will always let you know when you have won a prize via an in-game pop up. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, I'm sorry to report but following a series of data collection this feature has now been removed from the game. I can only apologize for any inconvenience caused. Kind regards, Johnny