Kevin_

Game Expert

Comments

  • Hi @Marijared, I am sorry to hear you are having trouble with getting extra bubbles after an Ad. Have you noticed this happening with an specific Ad or with any at all and all the time? Could you please also confirm the game version you have installed and the make and model of your device?
    in The game doesn't work Comment by Kevin_ 6:09PM
  • Hi @quickwit1, I am sorry to hear that you lost your level bonuses, unfortunately yeah if your device runs out of power while playing, there is no way that the level progress is saved and you have to start over.
    in Level restarted due to power loss; lost level bonuses Comment by Kevin_ March 12
  • Hi @JAY9DEV, Could you please share some extra details about your question? What do you mean register 13,000 level?
    in Register Comment by Kevin_ March 12
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Al stars Comment by Kevin_ March 12
  • Hi @meenalchib, I am sorry to hear that you have not received your full Gold Bars. Please check out our Help Center + chat bot. By following the Chat With Us, you can reach out to Player Support to obtain help with your purchased Gold Bars issue ensuring that your receive a reply as soon as possible. However if you have…
    in Fraud Comment by Kevin_ March 12
  • Remember that you have to do it directly from within the game. This is the visual step by step: Go to the Help Center Open any article that matches your issue Scroll to the bottom and tap “Chat With Us”
    in loss of lives Comment by Kevin_ March 11
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Anúncio Comment by Kevin_ March 11
  • Hi @Just_Me-2 , I am sorry to hear that you did not received the Super Color bomb on some levels despite it being charged. Could you please try the below steps to avoid any issues: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates. *Memory: Keep at least…
    in Mega Color Bomb Comment by Kevin_ March 11
  • Hi again, did you followed Help Center + chat bot and then the Chat With Us option directly from your game in order to reach out support?
    in loss of lives Comment by Kevin_ March 10
  • Hi @redbone1369, I am sorry to hear that you are having trouble with lives. In order to reach out to support please check out our Help Center + chat bot. By choosing the Chat With Us, you can reach out to Player Support to obtain help with your issue ensuring that your receive a reply as soon as possible. However if you…
    in loss of lives Comment by Kevin_ March 7
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