Laura_Grosvenor

Champion

Comments

  • Hello Ankie. Thank you for your question. I’m sorry but for the moment King Care is only available in English and Spanish. Please see this thread for more information: https://care.king.com/en/alphabetty-saga/unsupported-language
    in Niets gekregen. Comment by Laura_Grosvenor April 2018
  • Yepper SSP. I just double-checked for you. It is on her list. She has a lot of posts from the players to go through so please be patient. She will private message you as soon as she can. Hang in there!
    in No access to the kingdom Comment by Laura_Grosvenor April 2018
  • Hi again! I can send this right to Cez again and since the crashing issue is solved (yay!) she can look into your account and get your progress back. :) It has been a pleasure talking with you. Again, thanks for contacting King Care. I will go send this to the Moderator right now for you. Here are the tips for getting lost…
    in Server errors Comment by Laura_Grosvenor April 2018
  • The Moderator has this in her queue and hopefully will get to it sometime today. :) It has been nice talking to you!
    in Lost progress on login to Facebook Comment by Laura_Grosvenor April 2018
  • Ooops. I see you have an iOS. No matter if you already have the updated versions. I can elevate this to the Moderator for sure for you. I don't know if this will help, but there are two other tips that I found for a device like yours. This was written by a Moderator a while ago, but I will post it here so you can try it. I…
    in Lost progress on login to Facebook Comment by Laura_Grosvenor April 2018
  • Hi Tina. Can you try the troubleshooting tips I gave earlier? I will be happy to help both of you as best I can. Have a great day!
    in Everytime I try to play a King game in the last 2 days the screen goes black? Comment by Laura_Grosvenor April 2018
  • Hello there SSP! I am so sorry you're having such issues. I see you have tried the troubleshooting tips to resolve this. I will send this to the Moderator who can look further into why this is happening. She will send a private message as soon as she can. I apologize for the inconvenience and I hope you have a good day. 
    in No access to the kingdom Comment by Laura_Grosvenor April 2018
  • Hello Jean! I have a level guide that may help you a little bit. I hope you are able to pass it very soon! https://sagalevelhelp.com/candy-crush/level-1038 Good luck!
    in How do I win level 1038? Comment by Laura_Grosvenor April 2018
  • Hello there Bev! Thank you for contacting King Care! Here are some troubleshooting tips you can try, and if they don't work, you can come back here and I will try to get an answer for you. I hope you have a great day. https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android 
    in Candy Crush won't load.. Using google chrome. Comment by Laura_Grosvenor April 2018
  • Hello quafflesmacker. Can you try these troubleshooting tips to see if you get your progress back? If not, you can answer here and I will try to get you an answer. Thank you for contacting King Care and have a great day. https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
    in Lost progress on login to Facebook Comment by Laura_Grosvenor April 2018
Avatar