Comments
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I can elevate this to the moderator, who can look at your account to see if it was anything that they can remedy. Just hang tight, and hopefully you will get your answer. Have a great day!
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Great post! Thank you for writing this out. :)
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Hello there brofes! I am asking about this right now, so one of our SuperStars will hopefully be along soon to help you out with this. I hope you have a great day!
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Thanks for writing to King Care R13erry! I am so sorry to hear about this! Let me pass this on to the Moderator. Hopefully you will be able to get this fixed. I hope you have a great day!
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Hello Sakuntha! Are you playing on a tablet or phone? If you are connected to King.com or through Facebook, your levels are automatically saved, no matter if you clear the data or not. You have to make sure you are connected to either one, then after clearing your data (I have to do this occasionally because my phone gets…
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Hello SlaynThemAll! Thank you for writing to King Care! I have asked for help from my fellow SuperStars on this one, as I am unsure of what could have happened to some of your boosters. Hopefully we will have an answer for you here soon! I hope you have a great day!
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Hi there Terrie! I know this seems like a dumb question, but can you reset your router/modem to see if that helps? Sometimes I get that kind of error, and it turns out it is something with the DNS server. It is frustrating as heck. If that doesn't work, or if you have tried that already, let me know and I can elevate this…
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Hello Deana! Thanks for posting on King Care. I am so sorry you're having problems with the booster pack, however, as payment issues involve sensitive data and require personalised support we do not support these queries in the community. Don't worry you can find the steps to take here:…
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Hello Jay! Thanks for posting on King Care. As payment issues involve sensitive data and require personalised support we do not support these queries in the community. Don't worry you can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 There are troubleshooting…
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Oh dear. This is troubling. Let me send this one to the Moderator to be checked out. Hopefully, they will have an answer to why this is happening. Thanks for writing to King Care, and I hope you all have a good day.
