Laura_Grosvenor

Champion

Comments

  • Thank you Jenny, but you really should praise Tracy more than myself, since she is the one who showed me how to get the right link to Mile's problem. Please thank her too. I couldn't have done it without her for real.@Mile I sure hope you have fixed the problem, and if not, we are here to help! Have a good day Mile, Tracy,…
  • Thank you Tracy! Much appreciated. I hope the links help you Mile!
  • Don't worry, my friend! I am not sure if the Mod had seen this post, but I will make sure she sees it for tomorrow because she might be able to help you a little more. She can look at your account and help you find those levels, if possible. Just give me a little more time. I will post this for the Mods now. Thanks for…
  • I can elevate this to a Mod, who may be able to assist you further. I can't do anything more personally, as this will require you to give some sensitive information. The Moderators (who work for King) will be able to look into your account and hopefully they can help you. Thanks for writing! It was a pleasure to meet you.…
  • Here ya go...:) I just learned that those links don't work too well. I will fix that for you. :D Lost Progress Help Thank you so much for pointing that out!
  • Help for lost progress Hopefully this works for you. Please let me know. :)
  • Hello Michele! I have a link for you to read, and hopefully that will help you resolve this issue! Thank you so much for contacting King Care and have a good day! https://www.facebook.com/notes/king-care-superstars/lost-progress-on-mobile-device/1011890602294321/ 
  • Hello there Fernanda! Thanks for writing! As payment issues involve sensitive data and require personalised support we do not support these queries in the community. Don't worry you can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 There are troubleshooting…
  • Hello Mile! Thanks for writing to King Care. I know this can be a frustrating issue, but I have some links and text for you to read to hopefully help you resolve this issue quickly. If these tips don't help, be sure to come back and post so I can elevate it to the Mods who can help you further. Thanks again and I hope you…
  • Hello jiffylady! I sure do hear you about the levels being changed so often it seems. I do not know specifics on why King changes certain levels, but I do know that they are very interested in your feedback on levels that they do change to let them know if it has made them better or worse, and if the players are happy or…