Laura_Grosvenor

Champion

Comments

  • Hello there Morfoula! Are you playing in the Kingdom (connected to FB or through King.com)? If you are connected through these, then your progress won't be saved, unfortunately. If you are, you can try clearing your cache on your device (desktop, laptop, phone, etc.) and even disconnecting and reconnecting to FB (if you…
    in Lost my progress Comment by Laura_Grosvenor February 2018
  • Thanks for writing to King Care! I know, personally, that some of the levels seem too difficult or just too frustrating for me to continue playing them. I know this doesn't really answer your question, but what I do is walk away from the game for a day or so, and then I come back to it with a fresh start--and hopefully…
    in Candy Crush Saga Level 3167 Comment by Laura_Grosvenor February 2018
  • Just to expand on what my collegue has written (THANK YOU Tracy--you have saved my butt again!) here is the same question with an answer that spells it out pretty well. https://care.king.com/.../can.../candy-crush-saga-space-ship.I sure hope this answers your questions! The SuperStars have been putting their heads…
    in Why aren’t I getting my spaceship boosters Comment by Laura_Grosvenor February 2018
  • Hello Peggy. I saw your other post, but I didn't get a chance to reply. I will pass your concern on to the other SuperStars to see if they have any idea of what is causing your music preferences to not be saved. Thanks for contacting King Care and I hope you have the best day!
    in Music and Sound effects Comment by Laura_Grosvenor February 2018
  • Hello yellowshel - Thanks for posting on King Care. As payment issues involve sensitive data and require personalised support we do not support these queries in the community. Don't worry you can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 There are…
    in Missing gold bars. Comment by Laura_Grosvenor February 2018
  • Hello Brenda - Thanks for posting on King Care. As payment issues involve sensitive data and require personalised support we do not support these queries in the community. Don't worry you can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 There are…
    in My gold bars have disappeared for the second time and I now have zero bars. Why? Comment by Laura_Grosvenor February 2018
  • Hello! King appreciates the feedback from the players because it lets them know if a level needs to be tweaked or changed. I will pass this feedback on to the moderators for you. I am nowhere near this level myself (not even close ha ha) but I have heard that this level is quite bothersome. Have a great day!!
    in Level 3110 Comment by Laura_Grosvenor February 2018
  • Hi guys! I have already let King know about this issue, and I am still awaiting a reply on it. I will let you know if I do get an answer as soon as I can! Hang in there and I am sorry this is happening for you! 
    in I finished 7/7 feeding Didi but got an empty chest no reward and each time I launch the game I get t Comment by Laura_Grosvenor February 2018
  • Hello there Gretch623! Which candy bomb is this and what exactly happens? I will make sure I ask my fellow SuperStars if they have encountered anything like this before so we can see what is going on. I am so sorry you're having this trouble! Hang tight! I will try to get you an answer.
    in Candy bombs explode before I can use them. Comment by Laura_Grosvenor February 2018
  • Ok...I will definitely pass this info along to the Mods. Hang in there, and I hope they can contact you directly to give you a solution! Thank you for replying so quickly. Have a great day! Edit: I did get a reply, and the Mod said that King is aware of this issue, and we will just have to wait for an update on it. I am SO…
    in I’m on ccs level 730ish. However every time I start it starts me on 635. Bored of skipping now. Comment by Laura_Grosvenor February 2018
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