Comments
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Hello Brian! You haven't mentioned if you play on a mobile device or computer. First try to clear the history. If it's on a mobile device shut it down, wait 10 seconds and then open it. Open the game and log out of Facebook and log back in. If you are on a computer, clear the history and then open the game in Facebook. Log…
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Hello again Clint! I have some info for you to try to see if it resolves this problem. Let me know if it helps! Have a great day. https://care.king.com/en/alphabetty-saga/what-is-my-user-id-and-where-can-i-find-it
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Hey again Kevin! I have some info for you to try! Let me know if this helps. Have a great day! https://care.king.com/en/alphabetty-saga/what-is-my-user-id-and-where-can-i-find-it
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Hello CaribbeanBlues. I will definitely pass this feedback on to the Moderator for you. This may be a glitch in the level, but I will let her know what you've found. Thanks for contacting King Care and have a nice day.
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Hello Sue! I have an article for you to read to see if it helps you solve your problem. There are some troubleshooting tips in there too, so let me know if any of this helped, and if not, I will gladly send this off to the Moderator, who may be able to help you further. Thanks for contacting King Care and I hope you have a…
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Scorpio--you need to go to this link to take care of that. We can not handle purchase requests here, as it requires sensitive account information. Thank you for contacting King Care and I hope you have a good day. https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
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Hello Lyn. Are you playing through FB or The Kingdom? A lot of the time, all you need to do is disconnect and then reconnect to either one and your progress will probably be restored. As for boosters, any boosters that you had bought have been saved to the server and will be on your account (and restored), but if they…
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Thank you for contacting King Care, Kathy. Can I ask if you tried playing through FB? I have let the Moderator know about this also for you. I hope you have a nice day!
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Hello Deanna! Thank you for contacting King Care. We can not handle purchase issues here, due to the sensitive nature of the information King will need from you to solve it. I can give you a link, however, where you can go and get the help you need. I hope you have a nice day.…
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Hi Spedoo! I just made a thread about Didi (or now it is Rami) myself. I have found a lot of people who were also annoyed by this feature also. I will pass this on to the Moderator as feedback. Hopefully, King will listen to the players. Thanks for contacting King Care and I hope you have a wonderful day.
