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Cannot get back to previous level. How do I update password on candy crush. When I enter email it says not registered
Only email I have ever had.
Thanks @Laura
@Kathy I have checked our system and no account is registered with your email. I think it is likely that perhaps an account was not made correctly when you first started playing. Please could you create a new Facebook or Kingdom account and then link it to your game. Once you have done this I will be able to find your account in the system and restore the levels :-)
Thanks!
Me too or I am deleting it permanently.
OK the Moderator (Admin) has this question in her queue and will get to it as soon as she can. I hope this gets resolved for you quickly so you can continue crushin' those candies!
Yes I have. Several days ago I updated password on fb. When I go to update password on candy crush it says my email is not registered. That is the only email I have ever had.
Thank you for contacting King Care, Kathy. Can I ask if you tried playing through FB? I have let the Moderator know about this also for you. I hope you have a nice day!
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
