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Cannot get back to previous level. How do I update password on candy crush. When I enter email it says not registered
Only email I have ever had.
Thanks @Laura
@Kathy I have checked our system and no account is registered with your email. I think it is likely that perhaps an account was not made correctly when you first started playing. Please could you create a new Facebook or Kingdom account and then link it to your game. Once you have done this I will be able to find your account in the system and restore the levels :-)
Thanks!
Me too or I am deleting it permanently.
OK the Moderator (Admin) has this question in her queue and will get to it as soon as she can. I hope this gets resolved for you quickly so you can continue crushin' those candies!
Yes I have. Several days ago I updated password on fb. When I go to update password on candy crush it says my email is not registered. That is the only email I have ever had.
Thank you for contacting King Care, Kathy. Can I ask if you tried playing through FB? I have let the Moderator know about this also for you. I hope you have a nice day!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
