MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Stephanie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in lost all progress in candy crush soda Comment by MarkHawk July 2016
  • Hi Yesi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in 9 gold bars taken and nothing in return Comment by MarkHawk July 2016
  • Hi Shoux, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Hello The game wasn't loading my rewards so I decided to reinstall it but it bring me back to level Comment by MarkHawk July 2016
  • Hi Laura, I am sorry that you have experienced an issue with your game progress in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the…
    in I was on level 741 and all of the sudden I was back to level 1. Comment by MarkHawk July 2016
  • Hi Teresa, I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in Lost all my progress after connecting to facebook Comment by MarkHawk July 2016
  • Hi Rebecca, I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in How do I delete one acct and restore the other? Comment by MarkHawk July 2016
  • Hi Joel, I am sorry that you have experienced an issue with your purchase in Pet Rescue Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind…
    in Make a payment, didn't got the golden bars that match with the payment, what 2 do now? Comment by MarkHawk July 2016
  • Hi Donna, I am sorry that you have experienced an issue with your purchase in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in Did not receive complete purchase from App Store.. Comment by MarkHawk July 2016
  • Hi Pamela, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in All of my gold bars 120 of them have been reduced to 2!!! Please explain. Comment by MarkHawk July 2016
  • Hi Pat, Please try the following steps in order to connect to your FB profile: 1) Start the game and disconnect from Facebook 2) Reboot the iPad and start the game 3) Click on the blue button and you should now be able to enter your email and password to correct FB profile. If the problem persists then please log out of…
    in Can't play on my game as it is synced with sons Comment by MarkHawk July 2016
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