Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

How do I delete one acct and restore the other?

Hi, I have a King account and now a Facebook account! If I allow candy crush to talk to facebook I drop back down from 433 to 6 :-( . I have followed the instructions to sync through the King website but it says that my progress is already synced. I've tried logging out of everything and have changed my profile to public - still no joy... Please help me.

Accepted answers

All comments

MarkHawk

Hi Rebecca,

I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Welcome! 👋

New here? Sign in or create an account to join the fun.