MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Johannes, I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in lost progress after app crash Comment by MarkHawk July 2016
  • Hi Mainewil, Thank you for reporting this. We are currently investigating the issue. Until the issue has been resolved I suggest you play the game on a mobile device. Thanks for your patience and understanding. - Mark, Team King Care
    in I think Rancid ate my moves. [BUG REPORT - VIDEO INCLUDED] Comment by MarkHawk July 2016
  • Hi Sandra, I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind…
    in I spent 20.00 dollars this morning for gold bars, where are my gold bars Comment by MarkHawk July 2016
  • Hi Ng, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in why Candy Crush Soda not registered under my user name Comment by MarkHawk July 2016
  • Hi Lulu, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Restore levels Comment by MarkHawk July 2016
  • Hi Dave, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in My dave knight acc with candy crush keeps reseting back to one,when i was on 402 ,how do i get it ba Comment by MarkHawk July 2016
  • Hi Diego, I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in Level 982 Comment by MarkHawk July 2016
  • Hi Anna, I am sorry that you have experienced an issue with your purchase in Candy Crush Jelly Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in Where are the gold bars I ordered this morning? Comment by MarkHawk July 2016
  • Hi Amy, I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind…
    in Getting back my level Comment by MarkHawk July 2016
  • Hi Maddy, I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in Lost progress after syncing with Facebook Comment by MarkHawk July 2016
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