MountainMom

Moderator

Comments

  • Hello @hildaep and Welcome to this King Community! I understand your frustration! We have had some issues with Windows 10 installations and syncing with Facebook. Unfortunately, we are not able to resolve such issues from this Community. Please contact King's Player Support team ⤵️ http://soporto.king.com The automatic…
  • Hello @juanaka and Welcome to this King Community! I understand that you are reporting an issue related to a purchase. We are not able to resolve issues related to purchases in this Community. Such issues can only be resolved by King's Player Support team. However, we have an article that can guide you to the appropriate…
  • Hello @nigon1992 and Welcome to this King Community! We are eager to help. Can you tell me to which "points" you are referring? Can you provide a screenshot of what you see? In the meantime, try the following troubleshooting tips to maximize the chances of the game running more smoothly for you: Internet: Ensure you have a…
  • Hello @Renelondon and Welcome to this King Community! It is clear that you are a very experienced player in Candy Crush Saga! We are eager to help you continue on your journey. We have a number of players who have passed level 20000 and might be able to offer suggestions. cc: @christinewupp , @Carol-38 , @Princess_Jessica…
  • Hello @teeweiping. I would trust the timer in my game.
  • Hello @ashagupta54 and Welcome to this King Community! We are eager to help, but we will need more specific details about what you need. On which level are you stuck? Information regarding video ads can be found in the article below:…
  • Hello @Juan_JG94 and Welcome to this King Community! I understand how frustrating it can be to lose your progress. I found an article in our Help Center that might be helpful. Please tap 👉HERE👈 to review that article. If these steps don't work, please reply and we can try something else.
  • Hello @pouss and Welcome to this King Community! I am sorry that your lives are disappearing. Can you tell me the type of device on which you are playing and your Game ID? I also want to ensure your device is working properly, so try the following troubleshooting tips to maximize the chances of the game running more…
  • Hello @Ejamshidian and Welcome to this King Community! We are delighted you have joined us from Iran. Please follow the instructions in this article (←hyperlink) in our Help Center to create a King account. We also want to ensure your device is working properly, so try the following troubleshooting tips to maximize the…
    in Hi Comment by MountainMom September 2025