QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/511688/game-doesnt-connect-to-the-internet Hi there 👋 Sorry to hear your game isn’t connecting… A quick check can usually fix it: 1️⃣ Make sure you’re connected to a stable Wi-Fi or mobile network. 2️⃣ Close the game completely and reopen it. 3️⃣ If it still doesn’t…

https://community.king.com/en/candy-crush-saga/discussion/511616/how-to-make-candy-crush-even-sweetier Hi @Queen_Broccoli 🥦 Thank you so much for sharing such thoughtful ideas and for writing it all in English, you did amazing! 💪 I really like how you broke down your suggestions and even included ways to make features like…

https://community.king.com/en/candy-crush-saga/discussion/511605/i-reached-level-18199-in-candy-crush-saga Wow, that’s amazing 🎉 Reaching level 18 199 is no small feat 💪💖 You’ve definitely earned the bragging rights. Hopefully your progress inspires other players to keep going too, that’s some next-level motivation right…

Halloween is here 🎃👻 - Check out the Return of the Jellynauts HERE 🦇👻

@kiara_wael @PummyRaj @MountainMom 🎃👻

https://community.king.com/en/candy-crush-saga/discussion/511249/gift-card Hi @MidoTas22 , thanks for your message 💫 Unfortunately, we don’t distribute or provide gift cards here in the Community. If your region is blocked from making in-game purchases, that’s likely due to local regulations, and sadly there’s no way for…

Thanks everyone for confirming that the issue is now fixed 🤗 We’re really sorry to hear that some rewards or items were lost because of this. Unfortunately, we can’t restore items directly here in the Community but the Player Support team can help you out. Please reach out to them through your game by tapping the gear icon…

🛠️ Update Hi everyone, Thanks for your patience while we looked into the issue with version 1.313 on Windows, where the game would freeze on the loading screen after tapping Play. The team has now released a hotfix (version 1.313.2.1) that resolves this problem. Please check that your game is running this latest version:…

https://community.king.com/en/candy-crush-saga/discussion/comment/3419034#Comment_3419034 Which device are you playing on? 🤔

https://community.king.com/en/candy-crush-saga/discussion/511170/aaarrggghh Hi @tina30 and welcome to the Community! I’m really sorry to hear this 😔 Since the issue started after moving from Android to iPhone, it might be linked to the installation or how the app syncs with your account. Here are a few things to try: Make…