QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3413630#Comment_3413630 Hi @docket_rocket thanks again for your patience. I’ve shared your case with our Player Support team and asked them for advice on how we can get this sorted out for you. As soon as I hear back from them, I’ll let you know right here.…
    in How to change my age on Candy Crush when they have the wrong birthdate Comment by QueenB September 30
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3413606#Comment_3413606 Hi @Alienscar, good question! Yes, for the Color Bomb Series, only the Color Bombs you create and use while actively playing levels will count toward your progress. Bombs used in previously completed levels don’t get added, which is…
    in Color bomb series Comment by QueenB September 30
  • https://community.king.com/en/candy-crush-saga/discussion/510217/competicion-de-podio Hi @carlosferrer , Welcome to the Community! I’m really sorry to hear you didn’t receive your prize. I can imagine how frustrating that feels, especially after putting in the effort to finish on the podium. Prizes from competitions should…
    in Competición de podio Comment by QueenB September 30
  • https://community.king.com/en/candy-crush-saga/discussion/510216/i-have-lost-all-of-my-rewards Hi @alanamarie , Welcome to the Community! Sorry to hear your rewards are missing, that must be frustrating. Could you tell us a bit more about which rewards disappeared? For example: Was it boosters, gold bars, or event prizes?…
    in I have lost all of my rewards Comment by QueenB September 30
  • https://community.king.com/en/candy-crush-saga/discussion/510209/porfavor-ya-estaba-en-el-nivel-5-491-y-se-desinstalo-el-juego-cuando-descargue-de-nuevo-estoy-atras Hi @Lus03031992 , Welcome to the Community! I’m sorry to hear this, losing progress after reinstalling can feel really discouraging, especially when you’ve…
    in Porfavor ya estaba en el nivel 5,491 y se desinstalo el juego cuando descargue de nuevo estoy atrás Comment by QueenB September 30
  • https://community.king.com/en/candy-crush-saga/discussion/510191/color-bomb-series Hi @Karen_Chan_Seet, Welcome to the Community! Thanks for sharing your Player ID and details. The Color Bomb Series works a little differently than it may seem: Only newly created and used Color Bombs during the race count toward your total.…
    in Color bomb series Comment by QueenB September 30
  • https://community.king.com/en/candy-crush-saga/discussion/510185/help-with-197000 Hi @ald92 , that level can definitely be a tough one 😅 Are you still stuck on it? If so, could you share a bit more about what’s giving you the most trouble (moves running out, blockers, or something else)? Sometimes levels look a little…
    in Help with 197000! Comment by QueenB September 30
  • https://community.king.com/en/candy-crush-saga/discussion/510174/candy-royale Hi @debelair Welcome to the Community! I’m sorry to hear you didn’t receive your gold bars. Just so you know, Candy Royale doesn’t work like a leaderboard. Instead of prizes going only to the player in “first place,” everyone who completes all…
    in Candy Royale Comment by QueenB September 30
  • https://community.king.com/en/candy-crush-saga/discussion/510213/where-is-sweet-cinema Hi @Stacyjomceachern Welcome to the Community! Sweet Cinema isn’t always available for every player. Sometimes the studio rotates features or tests them with different groups, which means it can appear for some players and not for…
    in Where is sweet cinema ? Comment by QueenB September 30
  • @PummyRaj @MountainMom @kiara_wael
    in Looking Back: What’s Felt Better in Candy Lately? 🧐 Comment by QueenB September 29
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