QueenB

Community Manager

Hi there and welcome to the Community 😃 Can you specify what kind of rewards you are not getting? Have you completed any events, challenges any quests or any daily rewards and not received any rewards? In the meantime, there are few things you can try to make sure the game is working as it should. Make sure you're using…

Welcome to our Community @mpsa 🤗 We only use English in the King Community to ensure that everyone understands and can be understood. Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English; one of our members will be happy to help you. Thanks for your understanding, and have…

Hey there, I completely understand your frustration, and I'm really sorry for the inconvenience you've experienced with your Sam's Sweet Streak in the game. Losing progress on such a significant streak is definitely disheartening, especially when you've put in so much effort to maintain it. Our team is aware of this issue…

Hi there, This sounds very odd 🤔 do you mind sharing some screenshots of the screen when it greys out so we can have a look? Also, which device do you play on and what is the game app version you have installed? In the meantime, can you try restarting your device? Restarting your device (smartphone, tablet, etc.) can help…

Hi there, There are no issues that we are aware of but there are few things you can try out and see if it helps. Make sure you're using the latest version of the game app. Outdated versions might have compatibility issues that could prevent you from receiving lives. Close the game app completely and then reopen it. This…

Welcome 😃 We know the ads can come in handy but they will not always be available and not found in all player's games or on all devices. So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

HI there and welcome to the community 😀 So when you select Play Ad, nothing happens? Can you make sure your game app is up to date and if yes, try restarting your device which helps clear out old cache that might be causing this issue. If you need further assistance, don't hesitate to get intouch with our Player Support…

I'm very sorry to hear about this 🙁 In order to confirm that your rewards has not been received, get in touch with our Player Support Team through the game so they can have a look. HERE are the steps that will get you started and make sure you chose the correct topic! Hope this helps and a warm welcome to the Community 😉

Welcome to our Community 🤗 We only use English in the King Community to ensure that everyone understands and can be understood. Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English; one of our members will be happy to help you. Thanks for your understanding, and have a…

Hello there 😀 Thank you for reaching out and sharing your strategy about passing levels without using boosters. It sounds like you've put some thought into how you're approaching the game. Let me address your concerns. You're absolutely right that maintaining a streak can have its benefits, both in terms of individual…