QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/504188/my-previous-acc-log-in-problem Hi @pankajiniMeher 👋 Thanks for reaching out, and welcome to the Community! We’re not entirely sure what the issue is based on your message, but we’d love to help you get back into your account. To start, we recommend checking…
    in My previous acc log in problem Comment by QueenB July 24
  • Hey everyone, just jumping in with a quick update 🛠️ The issue with Episode Race not starting has now been reported and should be fixed. Could you check and let us know if things are looking better now? Also, shout-out again to @Carol-38 for flagging this early on. You were totally right, and I’m sorry I didn’t pick it up…
    in 🍨🍡 Newly Released Levels! Share your feedback on the latest episode 19 686 - 19 745 Comment by QueenB July 24
  • ✅ Update: Good news! The issue with levels not being counted, Episode Race not starting, and progress not syncing properly between devices should now be fixed. Can you check and let us know if things are working better for you now? A special shout-out to @Carol-38 who flagged this yesterday, thank you for your sharp eye…
    in ⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing Comment by QueenB July 24
  • https://community.king.com/en/candy-crush-saga/discussion/504181/missing-characters-when-posting Hi 👋 Thanks for flagging this! I just tested posting a few emojis myself here in the Community and everything seems to be displaying as expected on my end 🤔 Just to help narrow this down, can I check: Are you referring to your…
    in Missing Characters when posting?? Comment by QueenB July 24
  • https://community.king.com/en/candy-crush-saga/discussion/504181/missing-characters-when-posting Hello 😃 testing testing… 🤔😅
    in Missing Characters when posting?? Comment by QueenB July 24
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3368229#Comment_3368229 I really hear your frustration and thank you for powering through and still giving us such honest feedback week after week. It’s incredibly helpful, even when things don’t go quite right. I’ve noted down your comments about 19 686 and…
    in 🍨🍡 Newly Released Levels! Share your feedback on the latest episode 19 686 - 19 745 Comment by QueenB July 23
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3368192#Comment_3368192 Hh we're definitely getting close 🤗 Let’s just say you might want to keep your eyes peeled 👀 something sweet might be brewing around that big milestone 🍬😉 (we did ask for design input for a reason... 👑).
    in 🍨🍡 Newly Released Levels! Share your feedback on the latest episode 19 686 - 19 745 Comment by QueenB July 23
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3367962#Comment_3367962 Thanks for getting back to us and providing your game ID 😃 This ID shows a new account but as @christinewupp mentioned, there is still a chance to get your old account back, but we need more information as to what happend. However, if…
    in I accidentally deleted my account. So what can happen now? Comment by QueenB July 23
  • Hi @Techz_3712and @Carol-38 👋 Thanks to both of you for having this conversation openly and respectfully. I know it’s not always easy to bring up topics like this, especially when you’re feeling misunderstood, so I really appreciate the tone you’ve both kept here. Techz, I hear what you’re saying and you’ve done a great…
    in When Contributions Are Met With Accusations, Where's The Line? Comment by QueenB July 22
  • Hi everyone 👋 Thank you all for your updates and patience 🙏 The issue with the new Daily Treat Machine was fixed for most mobile players after the latest update, so if you're still seeing problems on your phone or tablet, please double-check that your game is fully updated. That said, we’re aware that some players using…
    in The new daily treat machine is not working - Edited by CM: (Under Investigation)! Comment by QueenB July 22
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