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i usually encounter this, when i use booster the game stops and i had to reboot the game, then the booster is deducted, along with the life and my consecutive wins. SO ANNOYING!
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Hi elabananag, thanks for reporting this and for sharing the screenshot and I’m really sorry about how frustrating that must be.
This is actually a known issue that’s affecting some players, where the game can freeze or close when using certain special boosters. The team is aware of it and is already working on a fix.
Just to help us narrow it down a bit, could you let us know:
In the meantime, please make sure your game is fully up to date, as fixes are released through updates. It shouldn’t happen every time, but we know it can occur in some cases, and we’re really sorry for the inconvenience, especially when it costs you boosters, lives, and win streaks.
Thanks again for flagging this, it really helps us track these issues.