QueenB

Community Manager

Comments

  • Hi @Tashiiboo 😊 You can’t switch the email linked to Google Play directly inside Candy Crush Saga. The email comes from the Google account you’re signed into on your device. If you want to use a different email, here are your options: Change the Google account on your device Go to your device settings, remove the current…
    in How do I switch the email under google play on candy crush saga Comment by QueenB February 10
  • Hi @acl1 that’s completely up to you 🙂 Just to check, is there something in particular that’s making you want to delete the app, or is everything working as expected now that you’ve registered and confirmed your email? If you’re running into an issue or something doesn’t feel right, feel free to let us know and we’ll try…
    in I think I will delete the games app Comment by QueenB February 10
  • You’re definitely not alone @CookieCutie123 that old theme song is very loved around here, and we see it come up quite a lot. But as I mentioned before, there is no plan to bring the old tune back but, know that we keep sharing feedback like yours and aslo, check out the Audio's team Spotify account as the old tune has…
    in I loved Candy Crush Saga’s old theme Comment by QueenB February 9
  • Hi @CookieCutie123 😊 If you don’t want to use the mobile app, you still have a couple of ways to play: You can play Candy Crush Saga on a computer through Facebook in your web browser. If you’re on Windows 10 or Windows 11, you can also download the Candy Crush Saga app from the Microsoft Store and play it on your PC.…
    in Why I cannot play Candy crush saga online? Comment by QueenB February 9
  • Hi @bapary2 and thanks for reaching out to us! What happens when you click on the blur Claim now button? Does it not redirect you to the game? Do you have the game installed on the same device? Have you also by any chance tried opening the game app to see if you got any in game popup?
    in How to clam Comment by QueenB February 9
  • We've seen this as well @Alienscar and know that it has been reported and we're still waiting on these improvements. As always, thank you for flagging these 🙏
    in Issues With Vanilla Comment by QueenB February 9
  • Hi @fewaz, are you saying that you are experiencing the same issue?
    in Game stuck on the Chocolate Box Comment by QueenB February 6
  • Hey @Ccfcjamo thanks for flagging this and I wanted to let you know I’ve shared this with the team and we’re looking into it. If you don’t mind, a couple of quick checks that might help while I’m talking to the developers: Which device are you playing on? If you force close the game and reopen it, does the Chocolate Box…
    in Game stuck on the Chocolate Box Comment by QueenB February 6
  • Thank you so much for getting back to us @hemajön, so you're saying that even if you close the game app and open it again, the game brings you back to this popup? Could I please also have your game ID?
    in Candy Crush saga har hängt sig Comment by QueenB February 6
  • @RachJain right now the Crushable isn’t available as a separate download on Google Play but feedback like yours is exactly what the team looks at when deciding next steps. Thanks for asking and for being so curious about it 😀
    in New Game to Candy Crush Comment by QueenB February 6
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