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One of my last multiplier tokens was activated without me hitting the button, please help me retrieve it ?!
Hi @nurseannie
At the moment, once a multiplier token has been activated, it can’t be restored or reversed. I know that’s not ideal, especially during a competitive event.
If you feel this happened without any interaction at all, I’d recommend reaching out to Player Support so they can take a closer look at your account. You can contact them through: Settings (cogwheel) → Account & Help → Help Center → select a topic → scroll down → Contact Us
Thanks for flagging this, and I’ll also make sure this feedback is shared with the team.
Hi and Welcome to the Community
More info about Multiplier Tokens can be found 👉️HERE👈️.
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
