Tetem'

Game Expert

Comments

  • Hi and welcome to the Community! 🤗 I am sorry to hear that you're having issues with the game not loading for you. Let's try a few things to prevent this from happening again: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection. Update the…
    in Candy crush not loading times out Comment by Tetem' July 23
  • Hi and welcome to the Community! 🤗 I am sorry to hear that your lives/hearts disappear when you shut down your computer. Allow me to explain why this might have happened. While it is possible to store lives on your device for offline usage, we cannot guarantee that they can be kept indefinitely. Lives can get lost through…
    in why do my lives/hearts disappear when I shut down my computer? Comment by Tetem' July 23
  • Hi and welcome to the Community! 🤗 I am sorry to hear that you've lost your progress after uninstalling the game. If your progress was saved to a King account, or a Facebook account you can go ahead and log back in to retrieve your progress. If you're having issues with that, and to receive further assistance, please reach…
    in Loss my progress Comment by Tetem' July 22
  • Hi and welcome to the Community! 🤗 I am sorry to hear that you're having issues with the game not opening for you. Let's try a few things to prevent this from happening again: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection. Update the…
    in Por que no me abre el juego? Comment by Tetem' July 22
  • Hi and thank you for reporting this issue! The issue you're experiencing usually occurs when the date and time settings on your device have been changed manually. Unfortunately, once this happens during an event, the event progress may become disrupted and cannot be restored until the event ends. To help avoid this issue…
    in Why can't I participate in the Harvest Rush event? Comment by Tetem' July 22
  • Hi and welcome to the Community! 🤗 I am sorry to hear that you're having issues with your progress in Surprise levels not being recorded. Let's try a few things to prevent this from happening again: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet…
    in Surprise level progress is not recorded Comment by Tetem' July 22
  • Hi and welcome to the Community! 🤗 I am sorry to hear that you're having issues with the timers changing for your Podium Contest. Let's try a few things to prevent this from happening again: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection.…
    in Podium contest. wow wow wow! Comment by Tetem' July 22
  • Hi and welcome to the Community! 🤗 I am sorry to hear that you're having this glitch in your game. I would like to reassure you that our team is aware of this issue, and are doing their best to resolve it as soon as possible. I appreciate your patience and understanding while our team works on this. Thank you for…
    in Cannot play due to map screen corruption Comment by Tetem' July 22
  • https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3367396#Comment_3367396 Hi, thank you for sharing the ticket number, I've gone ahead replied to you, I'll continue assisting you in the ticket you've created! Thank you and have a nice day! ⭐️
    in Lost access to Facebook Comment by Tetem' July 22
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3367335#Comment_3367335 Thank you for your reply. I see you're having some trouble with level 1320. Please check the level below by our wonderful @Lynette, as it might help you pass it: https://www.youtube.com/watch?v=llxk8CdnbXA Thanks in advance and have a…
    in Je suis coincée a un.ni eau aide pour progresser merc Comment by Tetem' July 22
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