Candy Crush Jelly Saga

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Candy Crush Jelly Saga

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Surprise level progress is not recorded

For about a week now the record of surprise levels I have passed to get a reward is erased in the next day. I'm stuck on 5/12 levels and cannot progress further....

Accepted answers

All comments

Hi and welcome to the Community! 🤗

I am sorry to hear that you're having issues with your progress in Surprise levels not being recorded.

Let's try a few things to prevent this from happening again:

Restart the Game: Sometimes, a quick restart can fix issues.
Check Your Connection: Make sure you have a stable internet connection.
Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

If the issue remains and to receive further assistance, please reach out to our Player Support team via game app or via Contact us.

Here's a guide if needed:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Have a nice day! ⭐️

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi and welcome to the Community! 🤗

I am sorry to hear that you're having issues with your progress in Surprise levels not being recorded.

Let's try a few things to prevent this from happening again:

Restart the Game: Sometimes, a quick restart can fix issues.
Check Your Connection: Make sure you have a stable internet connection.
Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

If the issue remains and to receive further assistance, please reach out to our Player Support team via game app or via Contact us.

Here's a guide if needed:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Have a nice day! ⭐️

diferentes recompensas por anuncios
ya no me ofrecen más movimientos por ver anuncios y me empiezan a cobrar los lingotes de oro que claramente son difíciles de conseguir y por lo tanto empiezan a cobrar dinero para obtenerlos
Algorithm
Without a doubt, your algorithm is a sloppy piece of work. It’s really poorly made; you don’t fix the code, you don’t respond to the requests people make here. You guys are astonishingly incompetent.
Daily free boosts
I have not received the free daily boost for several days now. What the heck is going on???
Play
how to
Level not advancing after I bought coins to pass level 1228
After I bought 50 coins I passed level 1228, however the game did not advance to 1229. I tried force close and then restarted my iPad but am still on level 1228.

Welcome! 👋

New here? Sign in or create an account to join the fun.

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Level Tips & Help
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