Tetem'

Game Expert

Comments

  • Hi and welcome back to the Community! 🤗 I see you're asking about game updates, and asking if there's an app version of Candy Crush Friends Saga. I would like to inform you that Candy Crush Friends Saga is available on Android, iOS, Kindle as well as Microsoft. I hope this helped! Have a sweet day! ⭐️
    in Updates on Candy Crush frit Comment by Tetem' July 1
  • Hi and welcome to the Community! 🤗 I am sorry to hear that you can't pick a quest in 4 in a row event, let's try a few things to fix the root cause of the issue: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection. Update the Game: Make sure…
    in Why can't I pick a quest in 4 in a row anymore Comment by Tetem' July 1
  • Hi and welcome to the Community! 🤗 I am sorry to hear that you're not seeing your pre-level boosters, I will be happy to explain. It is possible that you are on a tutorial level, which does not require the use of Boosters. If that is not the case, if you could share a screenshot, that would be helpful! Hope this helps,…
    in Why are my booster not applying Comment by Tetem' July 1
  • Hi and welcome to the Community! 🤗 I understand that you wish to update your profile picture and name, and I'm here to share more info on this. At the moment, King accounts do not allow for players to change their profile pictures anymore. We've made some changes to ensure that the content we create for you continues to be…
    in Cómo cambio la foto Comment by Tetem' July 1
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3349403#Comment_3349403 Thank you for your reply. As much as I would love to, we are unable to add back the lost spoons, however let's try a few things to fix the root cause of the issue: Restart the Game: Sometimes, a quick restart can fix issues.…
    in 巧克力尋寶遊戲中我的巧克力常常會不見，就像剛剛我用了4個但現在卻是完全沒有消失？ Comment by Tetem' June 24
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3349380#Comment_3349380 Thank you so much for opening a ticket, I was able to check and I see that one of my colleagues is currently assisting you. Hope this helped, have a sweet day! 🤗
    in i have a $15 gift card i bought and wanted to load it to candy crush saga Comment by Tetem' June 24
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3349349#Comment_3349349 Yes, however you can always log back into your account and recover your progress. Hope this helps, have a sweet day! 🤗
    in Since i have bought 2 times, nothing works anymore. Comment by Tetem' June 24
  • Hi there, and welcome to the Community! 🤗 I am sorry to hear you're having this issue with your level not registering. Every level require a few tasks to be completed in order for it to be passed. It can be to clear some kind of blockers, to gather a number of items etc. But completing those tasks alone does not mean you…
    in Level 1495 Comment by Tetem' June 24
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3349331#Comment_3349331 Hi @barbaracollins1 I've removed the image for security purposes. Please do share with me the ticket number when you contact support, so I can help you further! Awaiting your reply! Have a nice day! ⭐️
    in i have a $15 gift card i bought and wanted to load it to candy crush saga Comment by Tetem' June 24
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3349311#Comment_3349311 Thank you for your reply. In your message you said: " Then i tried to log out and did not know how. Then i uninstalled and except my Level everything was gone. So please can you tell me how to logout? I play on my phone. Thx in…
    in Since i have bought 2 times, nothing works anymore. Comment by Tetem' June 24
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