Tetem'

Game Expert

Comments

  • Hi there, and welcome to the Community! 🤗 I am sorry to hear you're not receiving your Weekly Challenge rewards. To receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your rewards as best as they can. Here's a guide if needed:…
    in Weekly challenge rewards Comment by Tetem' June 10
  • Hi and welcome to the Community! 🤗 I completely understand your disappointment at losing all those hard-earned boosters from your device, worry not, allow me to explain why this happens. Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. However, as they are…
    in Lost all my boosters and purchases when I had to reinstall app because of problem Comment by Tetem' June 10
  • Hi there, and welcome to the Community! 🤗 I am sorry to hear you're having issues playing on different platforms and recovering your progress. To receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your progress as best as they can.…
    in Candy Crush Saga Comment by Tetem' June 10
  • Hi and welcome back to the Community! 🤗 I know how inconvenient it is to experience this issue, our team is aware of the issue and they are doing their best to resolve it as soon as possible, please check this thread to stay updated on the issue.…
    in Is anyone working to fix booster problem in Candy Crush Solitaire?? Comment by Tetem' June 10
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3340472#Comment_3340472 Thank you so much for sharing those details, I was able to locate your ticket and have now replied to you, so please check your inbox when you get a chance. I’d also like to explain why you received so many automated emails. After…
    in Email getting spammed after asking for support Comment by Tetem' June 10
  • Hi there and welcome to the Community! There are currently no features in Candy Crush that offer real money or paid rewards in exchange for gameplay or Gold Bars. All in-game rewards come in the form of boosters, gold bars, or other in-game items. If you’ve seen or heard anything suggesting otherwise, we’d love to know…
    in Candy crash money Comment by Tetem' June 9
  • Hi and welcome to the Community! 🤗 I am sorry to hear that your login streak wasn't restored after using 4 Gold Bars, I understand how inconvenient this is, I will be happy to explain further. We do our best to make sure that all features are accessible and functioning correctly, however, there are things beyond our…
    in Double charge? Comment by Tetem' June 9
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3340353#Comment_3340353 Thank you for replying! Usually when you open a ticket with our Support team, the e-mail includes an 8 digits number which is the ticket number, please try to locate that for me to check. Or share with me your game user ID so I can…
    in Email getting spammed after asking for support Comment by Tetem' June 9
  • Hi there, and welcome to the Community! 🤗 I am sorry to hear you're not receiving your rewards from Bake a Cake. To receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your rewards as best as they can. Here's a guide if needed:…
    in I never received my rewards for baking a piece of cake on Sunday 08/06/25 Comment by Tetem' June 9
  • Hi and welcome to the Community! 🤗 I'm sorry to hear that you're receiving multiple emails, I'll be happy to check this for you, would you kindly share with me the ticket number? Awaiting your reply! Thank you.
    in Email getting spammed after asking for support Comment by Tetem' June 9
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