Why can't I add lives from friends?

Carasherman_

I've been given lives numerous times I press add but they never are added to my account.  It seems nothing works for me, purchases and accepting lives have yet to go through. Caracorinne@me.com username Cara chilson

Johnny_Ryall

My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

Kind regards,

Johnny