I have been on level 309 and was kicked back today to level 308, why?

Jillbrya

I've been working on level 309 amd today I've been kivked back to 308. Level 308 was hard to pass and I'd rather not do it again, can you fix this issue please? Thank you.

KingsPinn

Hey. Just the messenger here but I know that this is not something that King offer. It happens to us all and with over 300 millions players it would be an impossible task to do this for everyone. Just make sure your phone is running smoothly to lessen the chances of this happening again  

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android