Refund

Lalasites

I purchased 20 golden bars ro her inlimited lives but the game keps crashing and I couldn't play. How do I get a refund?

KingsPinn

If the game is crashing this is something you will need to sort out. Follow the troubleshooting steps here: 

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

You still have the gold bars right? So once your app is up and running you can use them then