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Hi Kg60!
What happens when you start Blossom Blast on your phone?
I suggest you first check for an update on iTunes: https://itunes.apple.com/us/app/blossom-blast-saga/id973482525?mt=8
If you are using iOS on an older device then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
Some of the older phones and tablets can't run the game so this might be your issue.
Please let me know a bit more and I'll try to help you.
Cheers :-)