Issue with facebook and king connectivity

Jennifer_B-3

On level 415, the game would keep 5 lives no matter how long you played. It also wouldn't save level completions. Uninstalled and reinstalled and I get a error message when trying to reconnect to account.

Wunderbaum

Hi Jennifer!

What kind of error do you get? If possible please also include a screenshot.

I've seen threads with troubleshooting steps - please try this link: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android

Cheers :-)