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I love the game, as i open it the screen freezes! please help
Belinda_Leggett
Posts: 1
Level 1
in Support
As i try to load blossom blast the screen freezes. Can you help please. My tablet has been frozen on the king page for over a week.
0
Answers
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Hi Belinda!
What kind of tablet do you have?
I've seen threads where older Android and iOS are no longer compatible with the game: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
In most cases a reboot of the device can solve many issues.
Please also make sure you have the latest version of the game installed.
You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.
Cheers :-)
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