Blossom Blast Sage browser update

mamalew

I use IE and chrome and they are up to date, caches are empty, computer rebooted and I still get the message that I need to update my browser.  I played yesterday just fine!!  What is the problem??

Cezdiamond

Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem loading your game. I understand that you have tried some steps to fix this already, please could you follow our entire troubleshooting guide here and let me know how you get on: 

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

Have a lovely weekend! 

mamalew

Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem loading your game. I understand that you have tried some steps to fix this already, please could you follow our entire troubleshooting guide here and let me know how you get on: 

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

Have a lovely weekend! 

Hello Cezdiamond - thank you for your response. I have done all of that and still cannot play. The page says that my browser or graphics card is not supported. This happened yesterday - I had been playing daily before that. I can only get to the game through Microsoft Edge browser but I would prefer Chrome as that is my default browser and the one that I have been using until yesterday.