Why can't I play online

Susan_Tucker

I can only play in airplane mode when connected to wifi.  The game will freeze  if I connect to the Internet. I play on my iPad but only have this problem with blossom blast saga

Cezdiamond

Hi Susan- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with the game, let's get you back on track. 

Please could you try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

Let me know how you get on. Have a lovely Sunday!