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Hi Ash!
I suggest you try the following steps:
1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page.
2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/
3) Try the game in another browser - for instance Google Chrome or Firefox
4) Make sure you have other tabs closed
5) Try disabling any plugins and extensions in your browser
6) Check if your Antivirus and/or Firewall settings is affecting the game
7) Make sure you have Adobe Flash player updated: https://get.adobe.com/flashplayer/
Cheers :-)
Agreed that the above answer doesn't help. It doesn't explain how I managed to pass the 848 levels that preceded without encountering the problem--or the ones that come after for that matter. I finally beat the level on my phone, but I think this level has an inherent bug that the designers need to address.