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Iphone4 can't to update now
Kyle_Cheng
Posts: 3
Level 1
in Support
The Iphone4 version IOS 7.1.2 , it can't to update when start the Candy Crush Saga game, restart phone, uninstall game and reinstall all do not work, just stay in last level, how can to do ?
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Answers
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Hi Kyle,
What is the level? Are you playing with a King or Facebook account? Does the game move if you play on a different device?
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Yes, I have playing with a King and login facebook account, when open candy crush a king apps the iphone4 (IOS 7.1.2) display "update now " and to do it , and the picture just OPEN keep on, is not update loading, and the below information item " compatibility : Requires IOS 8 or later. compatible with iphone , ipad and ipod touch", where is update for IOS7 ?
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Hi Kyle,
Can you confirm the game you are getting this on and if you are using a King or Facebook login to save progress.. you stated both so am not sure.
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Hi Kyle,
Based on your error message you will need to update to above 8 for the game you are installing.
Sorry for the inconvenience
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I have play the game login facebook to save progress, the iphone4 software up to date is IOS7.1.2 by apple company, it is can not update to IOS8, that mean is the iphone4 can't to playing Candy Crush Saga game ?
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Sorry Kyle apple store states it requires IOS8 or greater for Candy Crush Saga. You can still login with your Facebook account and play on PC and devices that meet the requirements and continue from where you last saved.
Sorry for the inconvenience
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