Hi @bigo and welcome to our adorable Community 😊 I am sorry this happened to you, but don't worry, we can solve this together. Just follow the link below and you will see several options what to do when your purchase goes wrong.
Were you asking about any of the King games OR the game "Charm King"? This Community Forum is intended specifically for King Saga Games ONLY, so you can seek any help and support with regards to these games.
If your question is with the game "Charm King", please search on Google and find answers.
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