Why are my tools, like my spade, locked when I'm on level above 1300?

colemando

I'm on a level above 1300, I've just linked my game to my Facebook page, and now the game will not let me access any of my tools. Even when I go to buy extra moves, my spade is locked.

Freddy_

@colemando There has been a few issues with facebook at present so not sure if this is causing your problem, but can you Check you game is up to date and on the latest version. log out and restart your device. Then log back in, see if your problem still persists. Thank You

Lotus_Flower

Hello @colemando

If thradvice that @Freddy_Falkner gave hasn't worked then you may need to sync your Facebook with your King account?  Here's how:

Go to this page: https://king.com/games

In the top-right corner, click "Log in" (If you are already logged in, it will say "Settings", in which case skip the next two steps)

Log in using your King account username and password

In the top-right corner, click "Settings"

Choose the option "Account", then down at the bottom select "Score and progression sync"

Select "Sync progress" and you will be asked to log in to your Facebook account.

And that's it! Your progress will be synced across both your King and Facebook accounts.

Please note: your progress and Gold Bars will be synced across all accounts and all signed-in devices, but other items like Boosters are stored on your device and are not synced.

Write back and let us know if your boosters were unlocked.