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gone back to level 1

Narelle_Paterson
Narelle_Paterson Posts: 4

Level 1

edited September 2023 in Support

Why has my game gone back to the beginning

Answers

  • DieOmimi
    DieOmimi Posts: 43,446

    Hi @Narelle_Paterson welcome to our community in the forum of Blossom Blast Saga.

    Can you please tell me more about your problem? The fact that someone is sent back to level 1 can have various causes.

    How have you saved your progress so far? Were you connected to a King account or did you play on Facebook? I need more detailed information from you, please. 

  • Narelle_Paterson
    Narelle_Paterson Posts: 4

    Level 1

    yes I play on facebook it seems everytime i have to relogin to facebookr in google chrome it takes away levels if I play on another browser I am on level 07 I think.

  • DieOmimi
    DieOmimi Posts: 43,446

    Hi @Narelle_Paterson are you playing on a Windows device? Then download the app from the Microsoft Store and log in to the game with your Facebook account. The app is much more stable than the game when played in the browser version.

Hey! Would you like to give us your opinion?