Jelly_Jenny

Community Manager

Now it shows you at level 3698.. is that not the level you should be? Remember to tag me in your reply so I can follow up on this. Thanks :) 

Level 1476 is pretty epic! I dare you to try to take a screenshot of the level set up :lol:

You mean more profile pictures to the game or here in Community @Scooterpie? 

Hi @affordableinsurance, Sorry to hear you're having some game app troubles :/ If you have backed up your game through Facebook or King account, your levels and your Gold Bars will be returned once you're back in the game. Sadly boosters and lives usually don't survive the reinstalling process and we do not return free…

@Sukanta_Biswas Hi @Edugator, Our Game Studios are constantly adapting our games by introducing and testing new features, gameplay or concepts. The tests sometimes can be between player groups or devices. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon…

Okay @lynj in that case, please contact our Player Relations team through here so they can look into your game account issue. It's important that you select "Problems with my game" as your topic and "Game didn't save" as your subtopic. I hope you're back on track soon! 

@lynj would these steps help to locate it? Remember to tag me in your response so I'll notice your reply. Thanks :) 

@Philip In the screenshot you have 1 key visible - like @firebombmarkus mentioned, the second key should appear soon after collecting your first one. Note that the key has a timer that need to be reached before it expires. Otherwise the chest will stay closed. The key will be re-spawned in the map after playing some levels…

Hi @RH0828, @NamTruong2001, @Blob17 :waving: There indeed is a test with the final blooms! You can either skip the final stages of finishing up the level or the blooms are sped up. I'm sure this is useful feedback for our Kingster @"Paula_Báguena" :)

Hi @robstafford, As lives are saved in your device locally, we cannot guarantee that you can keep them indefinitely. It's not very common but lives and boosters can be cleared when clearing other parts of the device's memory too, like the cache. Sadly we're not able to bring back those lives back but it's always free to…