JillyJill

Pro Player

Hi Hala, Thank you for contacting King Care! King is aware of the issue and are currently working on a fix. Please post your comment in this thread: https://care.king.com/en/candy-crush-saga/exploding-candies-in-an-endless-loop so you'll receive updates of their progress and that you're accounted for as a player with an…

Hi Jim, Thank you for contacting King Care! I found a video with 27 moves, maybe it'll help you. Here it is, I hope it helps you somewhat! https://youtu.be/5egq-8yPTiM **Edit** Forget that video, this person cheats and increases their moves to 88! Let me report this and find a legit video for you! Best regards, Jilly 

Hi Keith, Thank you for contacting King Care! Was this your first time logging into Facebook? Also what kind of device are you using and operating system? I'll try to help but I need that information. Thanks, Jilly 

Hi Quistina, Thank you for contacting King Care! I don't have a magic answer for you but it does happen! I hope it will happen to you soon too. It's just the luck of the draw, it's not you personally. I've been playing Candy Crush since day one and ever since they came out with the wheel I've won it 3 times in however many…

Hi JohnMarshall, Thank you for contacting King Care! First of all, is your app up to date? If so, I'm going to ask you to follow these steps in the following threads: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Don't…

Hi Rrzepp22, Thank you for contacting King Care! I'm going to ask you to follow these steps in the following threads: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Don't forget to restart your device after all is done. If…

Okay Angela, since your app is up to date, I'm going to ask you to follow these steps in the following threads: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Don't forget to restart your device after all is done. If these…

Okay Sarah, since your app is up to date, I'm going to ask you to follow these steps in the following threads: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Don't forget to restart your device after all is done. If these…

Hi Marilyn, Thank you for contacting King Care! Yes, there is a way to pass it. What are you stuck on exactly? Is it getting all 5 of the combos of the striped and the packaged candies? Or is it the blue candies that is giving you trouble. Here is a video that may or may not help you, hopefully it…

Hi Sarah, Thank you for contacting King Care! Is it possible your app needs an update? Check your app on your iTunes store to see if it needs an update. That's the only reason I can come up with as to why you can't move forward. Let me know if this is the case if not we will have to get somebody to look into this, as in a…