JillyJill

Pro Player

Comments

  • Hi Nutty nana, Thank you for contacting King Care! First, are you choosing the Grower Companion at the beginning before entering the game board? If you gather enough carrots, the companion will grow for you. If you're very close to getting all flowers and you have extra shovels to use, you can use those to grow the flowers…
    in Level 253 farm heroes ( not super saga) Comment by JillyJill June 2017
  • Hi Ray Smith, Thank you for contacting King Care! Can you please take a screenshot of the board where it shows the quests and your completion? https://www.take-a-screenshot.org/windows.html Thanks, Jilly 
    in Color Champion stuck Comment by JillyJill June 2017
  • Hi Eilam, Thank you for contacting King Care! It sounds like you may need to update the game. Go to your play store, find Candy Crush Soda and click on update. Hope this helps! Jilly 
    in game stuck at level 1025 in soda saga Comment by JillyJill June 2017
  • You also may want to download facebook gameroom on your PC and see if you can sync that way. It should be on your game page on facebook.
    in Desktop version of Candy Crush has gone back to level 1 from 2558 Comment by JillyJill June 2017
  • Hi Ian Toone, Thank you for contacting King Care! Currently, on mobile, 2555 is the last level until the next update. The reason why you see further levels on your PC is because mobile is always going to be behind 2 episodes as compared to the PC version. As far as your issue with connecting to facebook, I'm not sure what…
    in Desktop version of Candy Crush has gone back to level 1 from 2558 Comment by JillyJill June 2017
  • Hi Queenofgames, Thank you for contacting King Care! Currently, on mobile, 2555 is the last level until the next update. The reason why you see further levels on your PC is because mobile is always going to be behind 2 episodes as compared to the PC version. Hope this helps! Jilly 
    in No new track after update Comment by JillyJill June 2017
  • Hi Phuong Tran, Thankyou for contacting King Care! It sounds like you may need to update the game. Go to your iTunes store, find Candy Crush and check if it needs to be updated. You may also want to connect to facebook just to save your progress since you said you play as a 'guest'? Hope this helps! Jilly 
    in Unable to play new island/episode Comment by JillyJill June 2017
  • Hi Nae, Thank you for the screenshot, I see that it is not highlighted as the others are. Have you EVER used them before? I am asking because this might be one of those boosters that you have to pass a certain level to use. In the meantime I'll pass this on to a King Care moderator to assist you with the technical aspect…
    in Not allowing me to use pink ticks Comment by JillyJill June 2017
  • Okay Valerie, I'm glad to hear it's working for you now! Jilly 
    in Won't move on Comment by JillyJill June 2017
  • Hello 乾志李, Thank you for contacting King Care! This is due to the conversion to HTML5, which is not quite ready yet. You read more about it here https://care.king.com/en/candy-crush-saga/changes-to-candy-crush In the meantime, we appreciate your patience, Jilly 
    in Why did I log in to the game screen changed? Comment by JillyJill May 2017
Avatar