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Completed level 1277 on candy crush saga and it won't move me on to the next level. It is very frustrating. Can you please fix this problem for me.
thank you very much.
Jilly, don't ask me how. I have no idea. For some reason it moved me on after passing the level yet again.
Hopefully from now on it will be plain sailing. Thanks anyway.
Okay Valerie, I'm glad to hear it's working for you now!
Jilly
Valerie,
Since your app is up to date, can you please provide a screenshot of the board for me? I'll try to figure out what is going wrong. https://www.take-a-screenshot.org
Thanks,
No, my app is up to date
Hi Valerie,
Thank you for contacting King Care! It sounds like you may need to update your Candy Crush app in your app store. This is most likely the reason you're not moving on.
Hope this helps!
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My app store won't open
Can you please send some ads and gifts in my game
I have lost my current level it has gone back to level 1 Please help me retrieve my current level
Where are the games listed?
Aysa ku
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…