JillyJill

Shirley, I only wish I knew the answer to that! They don't give us reasons. We're just players like you that help other players in the forum. I HATE timed levels, they only get harder from here. But some I passed without the frustrations of 1710. I wish I could help but the only suggestion that I have which I do myself is…

in I need help on 1710. I'm ready to quit Candy Crush. That level is set up to lose and it's not fun Comment by JillyJill March 2017

Can you give me your email address?

in How i can recover my password ? Comment by JillyJill March 2017

Okay Lorna, When was the last successful time you were able to log on to CC? I'm going to have you try a couple of things, here we go. Lost your connection to Facebook on an iOS device? https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Loading/Crashing issues: iOS:…

in When I try to load Candy Crush from my laptop, it comes up briefly, then goes back to my laptop page Comment by JillyJill March 2017

Hi Berni, Thank you for contacting King Care! Do you play through the facebook app or king.com. I see you use a mobile device, is that correct? Let me know and I'll try my best to help you. Thanks, Jilly

in How i can recover my password ? Comment by JillyJill March 2017

Hi Connie, Thank you for contacting King care! This has been reported to the King moderators and is being looked into. Someone will be in touch with a solution..hopefully! Hang in there! Jilly

in Candy Crush Soda gift boxes won't open Comment by JillyJill March 2017

Hi Jean-alain, Thank you for contacting King care! This has been reported to the King moderators and is being looked into. Someone will be in touch with a solution..hopefully! Hang in there! Jilly

in Not progression and gift Comment by JillyJill March 2017

Hi Hamoudi, Thank you for contacting King care! This has been reported to the King moderators and is being looked into. Someone will be in touch with a solution..hopefully! Hang in there! Jilly

in i didn't get the rewards for the the following Comment by JillyJill March 2017

Hi Francis, Thank you for contacting King care! This has been reported to the King moderators and is being looked into. Someone will be in touch with a solution..hopefully! Hang in there! Jilly

in It seems that many players (including me) are having trouble opening gift boxes! And King Care are Comment by JillyJill March 2017

Hi Sandra, Thank you for contacting King care! This has been reported to the King moderators and is being looked into. Someone will be in touch with a solution..hopefully! Hang in there! Jilly

in Not getting reward for candy crush soda levels 1001 and 1005 Comment by JillyJill March 2017

Hi Ahmed A, Thank you for contacting King Care! Tell me, when you first started playing, was it through the app or through king.com? Did you ever put in an email address aside from the one you used to sign up with Facebook? I can check it out if you had another email you signed up with. Thank you, Jilly

in So SAD i lost all my levels Comment by JillyJill March 2017

JillyJill
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JillyJill Pro Player

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JillyJill
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