Comments
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We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and have a wonderful day!
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We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and have a wonderful day!
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Hi and I am sorry to hear that you are having trouble with resetting the account password. We will be happy to get you going with resetting the password but could you please Contact Support directly so that we can best assist you with this.
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Hi and I am sorry to hear that you are having trouble with your game freezing while at level 6313. Could you please try to follow the steps from our Help Center in the article crashing/freezing depending on your device to try to help with this issue.
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Hi and I am sorry to hear that you are having trouble with your purchased lives not arriving. We will be happy to get you going but could you please Contact Support directly so that we can best try to help you.
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Hi and I am sorry to hear that you are unable to use your Gold Bars. Could you let me know what is preventing it? It would be of great help if you can share a screenshot.
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Hi, I am sorry to hear that your milestone badge has gone missing and unable to change your profile picture. For the badge could you please try login out and then back in and also try to replay last thousand level so try to trigger. For example if you had the 8000 badge , please re-play level 8000 and pass it again.…
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Hi @dianakotori, I am sorry to hear that you are having trouble when login with your Facebook account across your games. Would you be so kind as to try removing your games from Facebook and then restart your game and try to reconnect? You can learn how to remove the games from Facebook through this link:…
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Hi @Anne2805 and welcome to the Community. I understand that you are not having access to this special feature. Please note that the game studio usually run test with these features that may cause them not to be available permanently and perhaps alternate with different challenges instead, which is why you are no longer…
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Hi @hadleyscrazygranny, I am sorry to hear that you are having trouble with your screen turning half its size. Would you be so kind as to share a screenshot of what you are able to see please?
