Kevin_

Game Expert

Hi @DpFonseca, I am sorry to hear you are having trouble receiving your purchases. We will be happy to get you going but could you please Contact Support directly so that we can best guide you.

Hi @jackeebaby, I am sorry to hear you are unable to access your account. Could you please let me know what is preventing or what is occurring?

Hi @chamallow , I am sorry to hear that you are having trouble with your Chocolate Box. Could you please let me know what trouble are you facing?

Hi, I am sorry to hear you lost your friends after changing of device. Could you please follow the steps on this article about your progress as this should help with your friends linked to it. Let us know if you have any more trouble. Thanks!

Thanks for the information, we will be happy to get you going but could you please Contact Support directly to we can best further guide you.

Hi @benniem27 could you please try the following: Log out of your Facebook account on your Safari and clear its cache > Here's how to do it on iPhone, iPad and iPod Touch: https://support.apple.com/en-us/HT201265 Sign out of your Apple ID, please Here's how to do that: 1- Go to Settings > [your name]. 2- Scroll down to the…

Hi @Catbor22 , can you tell us when do you exactly get this error? Also are you playing from the Windows app version of the game or directly from Facebook website?

Welcome to Soda Community, I am sorry hear you are getting this error when trying to purchase. Could you please try to follow the steps from our Help Center in the article crashing/freezing depending on your device to help with the purchasing issue?

Welcome to the Soda Community Sometimes, Bake a Cake is a feature in Soda that's not available for all players at all times. Sometimes the bakery will be closed to make room for other features. When "Coming soon" is shown in the event, it means the feature is not currently available, this can be either due to it taking a…

Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English or any of our available languages? That way, one of our friendly community members can jump in to assist you 😊 Thanks for…