Tonyuk66

Level 3

Hello, I have the same problem, I have lost over 12,000 levels, when I contact King all they do is send standard replies to come here and check the community pages which are no help what so ever, playing for over 16 years King love taking money but hate helping.

Hi, this is exactly what I mean, I have contacted player support 3 times and every time they just send me links to here for help which is impossible, they used to be brilliant at fixing problems now they just fog you off with links to here. I know what you mean about the higher levels but me personally I don't want to be…

Hi, thank you but I have tried everything you said and I am still on the same level. Logged in and out and tried different browser nothing helps. I have contacted player support just like you advised and in the past they have been great, but I have messaged them 3 times and every time all they do is send me links to here…

Hi I have lost 1000's of levels, I have checked and in August on a post here I was on over 13,000 levels, now I am on 2400 or so, I have messaged King so many time and all I get is links to this community not sure how the community is going to fix this. Really had enough of King they like taking money hate fixing problems.…

Hi, I play on a Windows laptop. Thanks

This is exactly what you replied in December. So I take it it's just an automated reply, to get us to stop moaning, not sure why it would take 3 months to fix bugs, takes seconds to take out money.

https://community.king.com/en/candy-crush-saga/discussion/comment/3373534#Comment_3373534 Hi, thanks for the reply, I will have to try doing that, but if you say they ignore it there might be no point, I wouldn't be surprised if they didn't care, why offer this app on their store if the thing don't work, between King and…

https://community.king.com/en/candy-crush-saga/discussion/comment/3372659#Comment_3372659 Hi thanks for your message, I contacted them through the Microsoft app, then we spoke through emails. In fact I have just deleted another email from King with the same things to do, update, windows, update the app, uninstall reinstall…

https://community.king.com/en/candy-crush-saga/discussion/comment/3372190#Comment_3372190 Sorry I replied to you instead of King, sorry you are having same problems as me and didn't know this has happened before. If only they didn't change the size of Candy crush when playing on Facebook on the PC there would be no need…

Hi thank you for the reply this is the first reply I got that made any sense, I have tried logging in to the app with my King email and password and it keeps saying it's wrong but it isn't as I can log in. I used to play on Facebook but since they changed the size of the game I hate it, you can't really see what you are…