kiara_wael

Moderator

Comments

  • Hi and welcome to the Community Can you please tell more detail ? Please post related game Candy Crush
  • Hi and Welcome to the Community Thank you for the feedback. Which device are you play?
    in Different Comment by kiara_wael July 14
  • Hi and Welcome to the Community Thank you for reporting, While our team continues to investigate the ad issues here are a few things you can try that may help resolve the problem temporarily: Restart your device Clear your app cache (if your device allows it) Make sure your game app is updated to the latest version Try…
  • Hi and welcome to the King Community Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details! For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
  • Hi and Welcome to the King Community Thanks for the feedback. Please email Player Support Team so they can take a look in your game. You can also email them from here: https://soporto.king.com/contact
    in Rewards Comment by kiara_wael July 14
  • Hi and Welcome to the King Community Thank you for the feedback. If you still don't see the right level please force close the game, wait a few seconds, and then reopen it.If that doesn't work then please sign out of your Kingdom account, close the game, reopen it and then sign back in again - sometimes it just needs a…
  • Hi and Welcome to the King Community Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature. This also means that the video ads will not always be…
  • Hi and welcome to the King Community Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details! For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
    in Payment Comment by kiara_wael July 13
  • Hi and Welcome to the Community Thank you for reporting, In the meantime here are a few things you can try that may help resolve the problem temporarily: Restart your device Clear your app cache (if your device allows it) Make sure your game app is updated to the latest version Try logging out of your King or Facebook…